We are committed to providing self-storage owners with service after the sale. Please use the following form to request a quote for repair parts if your building has been damaged. Include as much information as possible to help us locate original files on your project, as well as sufficient photos to identify the extent of the damage.

A member of Trachte’s customer service team will contact you with a parts quote or to request more details if needed. Please allow up to three business days for a response, as our team experiences seasonal surges in business.

For fastest service on orders of latches, locks, springs, or other door components, please visit the parts department of Trac-Rite Door: http://www.tracrite.com/parts/ to order directly online.

Please note: our policy on parts sales is that all sales must be prepaid.