Open Your Business

Finally your project has come together, the buildings are in place and the units are ready to rent. As you prepare to open for business, review the following action items to ensure a smooth grand opening.

Print lease agreements – your state's self storage association is a fantastic resource as it offers sample lease agreements. By joining the association, you have access to agreements that meet your state or provincial's most current code requirements.

Establish business policies - decide on policies that you and your employees will follow as a company.

Purchase computer hardware and software - choose a computer software program and make sure you know how to use it. Once construction is underway, renters will begin contacting you about renting units. It is wise to capture these names and contact them as soon as you obtain your occupancy permit. This will help you realize a higher occupancy faster.

Hire and train staff – begin recruiting and training the manager and employees on the particulars of your self storage business. Consider enrolling the manager in training classes that are specific to self storage management.

Finalize pricing policies – policies should also include guidelines for discounting.

Obtain occupancy permit – various inspections must be completed to obtain an occupancy permit. Such inspections include sewer, lighting, landscaping, signage, fire safety, etc.

Implement marketing plan – marketing initiatives may include developing a website, installing signage (either permanent or inflatable), designing brochures, and hosting an open house. If hosting an open house, consider inviting the city officials you've worked with along the development process.